TV shopping special telephone hotline system

Reuters trillion through the call center system is Reuters Katherine vsion middleware platform based on the integration of network construction experience launched collection CTI, Internet, VOIP, electronic fax, SMS, mail, program-controlled exchange, network and database technology in one intelligent call center solutions. Call center, also known as customer service centers, is a process by full use of modern communication and computer technology, such as IVR (Interactive voice response system), ACD (automatic call distribution system), automatic flexible handle a large number of calls at the same time inbound, outbound business operations and services operating sites. Call Center System features: 1, 2 wide open design, visualization of business generation system 3, a powerful traffic statistics function 4, integrated business management queuing and 5, multi-level system management functions 6, 7 complete business management capabilities reliable, complete safety measures and so on. Price Protection: integrity services for 13 years, more than 1,000 sets of stability of the system, to ensure a reasonable price. Technical support: with independent intellectual property rights, Features are standard version, you can increase or decrease the function module according to the specific requirements of the enterprise. Sale protection: Software provides software maintenance provides technical support, hardware products company one year warranty for the lifetime free.