Self-built call center

Reuters trillion through the call center system is Reuters Katherine vsion middleware platform based on the integration of network construction experience launched collection CTI, Internet, VOIP, electronic fax, SMS, mail, program-controlled exchange, network and database technology in one intelligent call center systems. Beijing Reuters for enterprises to provide complete call center system, IVR voice navigation, independent voice queries, CRM customer relationship management system, recording service, call distribution integrated call center platform, highly satisfied business telemarketing, telephone customer service needs. Help businesses enhance service quality and sales efficiency, to help companies achieve a full range of management. Call center frequently used functions 1, 2 automatic newspaper job number, customer information automatically pop up 3, automatic call distribution 4, 5 telephone queue management, call recording 6, intelligent traffic management. 7, call detail report of 8, 9 seats rights management, workflow 10, 11 satisfaction survey, 12 multiparty conference call, ext remote deployment of triple guarantee price guarantee: integrity services for 13 years, more than 1,000 sets of stability of the system, to ensure a reasonable price . Technical support: with independent intellectual property rights, Features are standard version, you can increase or decrease the function module according to the specific requirements of the enterprise. Sale protection: Software provides software maintenance provides technical support, hardware products company one year warranty for the lifetime free.