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Weihai call center | call center wholesale Weihai | Weihai best call center service providers | Weihai IP call center system, Weihai IP call center system solutions, Weihai IP distributed call center solutions, Weihai IP call center system construction, Weihai best call center systems service provider, Weihai most professional call center system IP distributed call center intelligent call center platform as the core server call center, Polylink use their own business background advantages of using industry-leading technology to a variety of functions highly integrated into a multimedia machine, also converged communications genuine sense of one machine, it is the iPBX systems and call center platform integration on a single device, in order to achieve telephone inbound, outbound, storage management, call recording, intelligent routing , call control, database management, WEB query. Automatic call distribution system (ACD) built into the system, you can increase customer satisfaction in many areas, and the system supports a variety of distribution strategies. By means of IP networks, systems with powerful networking capabilities to support SIP phones and softphones call terminal, the remote expert by means of a telephone answering terminal or SIP soft phone call answering. Call center agents Call Center Agent Sales Representative seats missile shield system consists of an agent system and telephone components. Agent on behalf of the agent by the agent software to log into the online state, when an agent picks up the phone, the system will play the screen automatically pops up each other's own calling number, and with the customers existing database docking, direct display customer information or customer information write the contents of the customer after-sales support system, can also be outside the call by the administrator assigned to the agent's number. Squad leader seat call center call center team leader system consists of software and the phone's squad composed seats. Group leaders by group leaders management software to log on. You can view the current status of seats, including seats online, offline agents, agent call. Seats can monitor calls between agents and customers, agents and the customer can not hear the voice side of the group leaders. Monitor agents and user seats can hang between the current call.