Special school extracurricular genuine museum with books wholesale

Heaven Hengyuan adhering to the "do everything for customers, creating customer value," the service concept to customer demand for the center, with first-class speed, first-class skills, first-class attitude to achieve "exceed customer expectations, beyond the industry standard," through standardization, the difference oriented, value-added service to reduce customer cost and psychological cost, maximize the pursuit of customer satisfaction. I companies adhere to the "Your every little thing, it is Heaven Hengyuan event" as a service concept, we have highly qualified team of employees for each project will set up a special group, one on one, sincere and thoughtful professional services. We insist on "pre-sale, sale," three-stage full service. (1) pre-service inventory of inventory that is determined to ensure adequate supply, provide the books are in strict accordance with "book quality regulations," the production of printed books, and all the books are published by agencies (approved by the state ) published in the official publication of copyrighted - ensure genuine. (2) the sale of services is to provide the most suitable book catalog for selected customers, and provide the entire implementation program; in the purchase of books, to provide specialized transportation, processing, shelves, training and other services, how to guide customers to make books management software, you can use the unit as a culture based on customer needs professional librarians, if the book there is a problem we will be the first time the interests of customers first, incomplete reissue the book to find the root of the problem and then package delivery. (3), after-sales service through scientific and rational service outlets around the layout, improve service quality and level of service outlets and the timely carry out various service activities. We have 24 hours to ensure the smooth flow of free service hotline; customer demand at that time received a reply and record, 1 day feedback all the information, communicate with customers promptly. So that every customer satisfaction is our company uphold a principle of service. Provide customers with timely, thoughtful, high quality service, it is all Heaven who pledge. Heaven Hengyuan believes that books are the ladder of human growth and progress, is the development of the service, a good book and cultural enterprise, only the quality of the books and the perfect combination of good service quality, in order to make greater contributions to the cause of education.