Free call Unified Communications Server

1. Introduction Unified Communications Server (unic server) oriented small and medium enterprises are mainly two: Unified Communications Server UNIC SERVER 1188 UNIC SERVER 0288 Standard: 1188 is an analog common perimeter, an analog extension port, 8 IP Outside, 8 IP extensions, you can use the computer to answer, make calls. Support wireless router, PPPOE dial-up, fiber access, common aDSL access, data storage sharing, print servers, voice recording, and traditional PBX seamlessly. Standard: 0288 is no ordinary external interfaces, two analog extension port, 8 IP outside, 8 IP extensions, you can use the computer to answer, make calls. 2, installation UNIC SERVER simple, plug and play, embedded systems, without worrying about the impact of the virus, system failure, simply restart the system, everyone's operation. Connect USB printers, they can become the print server, connected to the mobile hard disk can become a data storage server that supports remote access outside the network, you can connect the phone and receive calls, has become the program-controlled telephone exchange, through computers, smart Answering the phone, make a call 3, UNIC SERVER setting arbitrary extension number and password, 4, UNIC SERVER use to complete the setup through IE - phone answering, dialing, phone ringing, pick up the handset direct call, dial an outside line, If the switchboard mode, dial the prefix, if it is a straight line mode dial an outside line; - call forwarding, call forwarding soft, filming plug spring turn ordinary telephone extension number press the patch; - Extension Phone Number Search - -UNIC SERVER IP address queries - Special Service Code: Info numbers, is set some key features via ordinary telephone extension, to achieve DND, call forwarding, simultaneous ringing, self-reported the extension number, address and other queries uNIC SERVER iP Common Functions - Answer calls, another extension rings, the staff is not on the seat, unable to answer, other employees may be able to answer the phone; - ring groups, outside calls implement the same group ringing, no one person can answer After answering, no bell ringing group. - Three-way calling setup and operation? - Telephone recording: the full realization of call recording, either outgoing, incoming; complete the installation, setup, operation training time is usually two hours to complete. Buy Customer no regional restrictions, as long as access to the Internet, you can complete the normal operation. 5, MCCS mini call center system receives 6, use the setup MCCS mini call center system 7, MCCS mini call center system - seating management added seats, delete, edit, agent permission settings, replace the head and other functions - to answer , make phone calls, - calls play screen, there is an incoming call when the phone before did not answer, the computer screen displays the original and old customers call records, including recording and conversation text descriptions to facilitate fast and efficient communication with customers and new customers to directly display Caller ID and record board, convenient recording conversations. - Add contacts - phone records; the default setting phone automatic recording of all incoming and outgoing calls are recording; - inquiries; all call records check, administrator, monitor agent calls, check all seats record, ordinary seats can only check their phone records. - Audio playback: just click call recording can be played back through the headset or PC; - Remote agents operating - call queuing, if all agents are busy, customers will hear the announcement calls, play waiting tone