VIP customer recognition access control management system sea an electronic face recognition

A customer recognition system, an overview of the software development to our economy a big boost, and now more and more software technology used in all walks of life, as part of the economic development of the market economy, the implementation of new technologies its a great help, "Customers face recognition system," the intelligent management can bring great benefits of the market economy in the VIP management of public business offices and other places, with the increase in the number of VIPs, staff of understanding of its customers, known as the difficulty increases, when the VIP to the business lobby, the staff is difficult to identify accurately and timely VIP status, it is difficult to keep abreast of the VIP interests, spending habits, etc., in order to advance to do Good reception preparations, face recognition technology successfully developed and mature, it allows business hall of customer management problem solved, not only to improve the quality of service enterprises, but also can greatly improve its image quality; Second, customers face Face recognition system based on client-based facial recognition technology to identify a method of customer identification. Face recognition technology is the use of computer image analysis, model theory, artificial intelligence and pattern recognition technology non-contact high-end pattern recognition technology, which can be detected from the completed complex image scene detection feature portraits information and matching recognition intelligence analysis process. It usually involves the capture, analysis and comparison of a series of steps, the original face of your information and data stored in the database for analysis than using the comparison result data obtained ultimately effect a particular function, customer management is a feature which can be achieved, the same can also be VIP customer management system set up under the circumstances. Its basic work flow is as follows: 1. Reception hall - Automatic identification as a guest when the guest enters service hall import and export, the camera above the door automatically capture guest human face, and with the back of customers' personal information for comparison, a match is found personal information, it automatically displays the details of the guests on a computer or external monitor, and inform reception staff or direct voice prompts. 2, guest identification when a customer when the business for over the counter sales, the system automatically prompts the desk reception staff, and the transfer of detailed information on the VIP, to facilitate the reception staff to provide targeted services or information registration. 3, security work - monitoring surveillance warning each main entrance hall in service through video surveillance, the system can automatically identify and record access to personal information, once found blacklist's setting, the system can automatically dispatched warning. III Introduction 1. Customer Management customers' personal information management personal information management including on the customer, the customer level, customer type of daily management, including creating and updating customer basic information, extended portrait data. The main purpose of customers 'personal information management is to establish and maintain the integrity of customers' personal information and data, to achieve a unified customer management. Customer Information Management User facial image capture customers and store single or multiple portraits to the database when facial recognition camera crawl to face information and face information database for comparison to confirm a customer register their personal information. Facial recognition Customer Intelligence intelligent recognition system to extract from the screen of the camera provides all the facial images, the use of leading algorithm to generate a signature face, and then with the customer intelligence system in the face of the impact of information stored for high-speed, the matching of one or more After the results, the camera's face information and customer identification system customers 'personal information while demonstrating at the interface, so that service personnel aware of customers' personal information the first time. 2. System Management Customer Type Customer Recognition System provides dynamic type of client management, enabling users to better classify customers' personal information management, customer type definitions can be set independently for each type of client in identifying the correct facial image After the information with striking colors displayed in the interface and improve the user's emphasis on the customer's or advanced degree of vigilance bad user. Facial recognition parameter configuration eye pitch, sharpness, adjust the quality of the intelligent recognition system can allow customers to capture high-quality face information for customers intelligent recognition system offers faster than the speed, more accurate recognition rate. IV Features 1. Accuracy based on customer face information and face information, the recognition rate in line with site conditions collected at the scene more than 99%. 2. The throughput should ensure portrait data is less than 1 sec / (less than 10,000) can be identified Portrait 3. robustness of the system user might encounter the illegal operation and input illegal data, as well as related software or hardware components of the defective part or abnormal operating conditions occur, the current function can continue to run properly, ensure data consistency does not occur bad or missing, and has tips and restore function to guide customers to normal operation. The integrity of the system should have prevented illegal access to the system to prevent data loss or tampering, prevent viruses and to prevent private data into the system and other functions. Ensure data integrity relevance. The user access to records, data and access must be completely protected by a specific method, network infrastructure, hardware facilities are to establish appropriate protection. 5. Installation Environment Operating System: Windows XP, Windows 7, etc. 6. System development and deployment framework for building customer management system based on face recognition using C / S + B / S model development, based on the .NET technology platform, using Mysql database system Specific good scalability, stability and security, support for distributed deployment model to meet the large volume of data, real-time monitoring needs five more cameras, system construction significance (a) identification Efficiency: the identity of customers fast automatic recognition, to achieve non- contact guest accurately identify job status, provide useful and timely information to the reception hall of service, improve customer reception and service quality. (B) establish a high-end image of the service: Guest hospitality service management is a facade image quality, and is the first facade, the guests received good and bad, a direct impact on corporate image. The science of advanced information technology to customer identification and hospitality management, reflecting the breadth and depth of the unit information applications, enabling customers to more recognition of the ability of enterprises. (C) Safety Management: In combination with safety monitoring system, automatically blacklist warning or strangers warning function staff to improve safety management service hall. (Iv) scientific statistics and analysis: the system automatically records the identity and entry and exit time recording information VIP, for high quality services, which customers have come, when the arrival of where to spend, spend time, various time periods number of customers, customer consumption times, etc., these statistics often become an important basis for business analysis and leadership decisions. Sixth, the use of premises hotel chains, health services, restaurants, stores, companies, enterprises and other companies web site: http: //www.hnhiyi.com